About the Course
This course is intended for participants who have completed the CompTIA A 220-1001 course or those with equivalent experience who want to expand their knowledge and skills concerning computer maintenance. Topics include IT security fundamentals, software troubleshooting, and operational procedures. Upon completion, students should be able to provide customer support to properly diagnose, troubleshoot, install, configure, and maintain PC operating systems and software. In addition, students should have the ability to successfully pass the CompTIA A 220-1002 certification exam.